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Voice AI Agent

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After deploying a Voice AI Agent, tracking the right KPIs ensures performance and ROI. Focus on call containment rate, average handling time, first call resolution, customer satisfaction, intent accuracy, escalation rate, cost per interaction, and call volume coverage to optimize efficiency and user experience. https://vozzo.ai/blog-top-kpis-to-track-after-deploying-a-voice-ai-agent

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